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Finding A New Energy Supplier: What You Need To Know

Choosing a new supplier for your utilities needs to be done with careful thought and consideration. After all, those initial sign-up prices are designed to be hugely enticing. But if you’re not experiencing the service you expect or getting the prices you expect to be paying, you might find yourself in trouble quickly.

It doesn’t matter why you need to find a new supplier. Be it moving to a new home or area or simply wanting a better deal. Knowing who to switch to and what to expect before you make the move is the best way forward.

Check Who Supplies Your State

In the first instance, you need to be aware of all of the suppliers in your state. Some might be available at a nationwide level; others are state-specific, like American Water. With this in mind, you need to know exactly what your options are. Doing so allows you to address concerns before making any decisions about switching.

Once you know your options, you can look for factors that will influence your decision. These can be whether the price they offer includes any sales tax, state tax, fees, or charges. It goes without saying it should be easy to find, but this isn’t always the case. Make sure you know exactly what their prices include so you don’t get any nasty surprises.

Evaluate Your Usage

If you’re looking for the cheapest provider or want to get the best deal, then you need to know how much energy you use.  What you are currently paying, and what the costs are with all of the suppliers in your area. Once you have this information, you can make a more informed decision as to whether or not moving is right for you and if you can get a better deal or service. This can also be a great time to check your contract. Specifically, look at whether you are tied into a deal for a specific amount of time. Or if you will have cancellation fees to pay to leave to go to a new supplier.

Check Reviews

This is really important. You can glean a lot of information from a supplier’s website, but nothing compares to getting reviews from current or previous customers. Check out independent review sites for the supplier. This way you can see what people are saying. 

Next, read their social media accounts to see if many people are complaining or praising them for a service well done. This will give you a more accurate point of view from the customer, not the company. The feedback will give you a better idea of what you can expect when you switch.

Get Quotes

Don’t just accept the first quote you get. Get a few quotes and compare them and the terms of each quote and contract. The last thing you want is to be stung by new offers not lasting as long as you thought or steep price hikes once the honeymoon period is over. Look at the fine print. Are there any terms or exclusions you need to be aware of to get the rate you are switching to, or are there no limitations or penalties you face?

The more you know about what your options are, the terms and conditions for a new supplier, and what their current customer base thinks of them, the easier it will be to make the right decision when changing energy suppliers.

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